- Manage and maintain the organization’s IT infrastructure, including networks, servers, and software systems, to ensure optimal performance and reliability.
- Provide timely technical support to employees and departments to ensure uninterrupted daily operations.
- Implement and monitor IT security measures to safeguard organizational systems and data.
- Maintain regular system backups and ensure appropriate data recovery procedures are in place.
- Document internal IT processes, systems, and operational procedures to support efficiency and consistency.
- Collaborate with cross-functional teams to address technology requirements and support business operations.
- Liaise with external IT suppliers and service providers to ensure the effective delivery of IT solutions and services.
- Travel to company properties or operational locations when required to provide on-site technical support and system maintenance.
