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E-Commerce Executive/ Senior Executive

Teardrop Hotels HQ, Colombo
Responsibilities
  • Drive online revenue growth by managing and optimising relationships with OTAs and other online partners, ensuring accurate rates
  • Identify and onboard new OTA and online travel partner opportunities, completing compatibility checks, registration, and configuration through the channel manager
  • Troubleshoot technical issues efficiently, coordinating with internal teams and partners
  • Keep the hotel website content engaging, accurate, and up to date, including room details, amenities, promotions, and event information, with a focus on improving user experience and conversion rates
  • Partner with marketing, sales, revenue, reservations, and IT teams to deliver coordinated campaigns, seasonal offers, and promotions that drive direct bookings
Prerequisites
  • Diploma or degree in Hospitality Management, Marketing, Business, E-Commerce, or a related field (hospitality background preferred)
  • Minimum 2 years’ experience in e-commerce, online distribution, digital marketing, or revenue management within the hospitality industry
  • Proficiency in data analysis and reporting, with hands-on experience using web analytics tools (e.g., Power BI)
  • Strong computer skills, including MS Office (especially Excel)
  • Detail-oriented with strong organizational and time management abilities

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    Teardrop Hotels is an award-winning curator of stylish stays across iconic Sri Lankan settings.
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