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Assistant R&B Manager

Monsoon, Colombo
Responsibilities
  • Supervise the functions of all food & beverage employees, facilities files & costs to ensure maximum departmental profits are achieved.
  • Coordinate and supervise the preparation, presentation & service of F&B products to always ensure highest quality.
  • Implements a daily, weekly and monthly checklist to ensure proper follow-up to attend maximum quality efficiency.
  • Lead and supervise the team on each shift and ensure the company service standards are upheld.
  • Assist the Operations Manager to perform duties to execute marketing, operational plans, and any special restaurant functions.
  • Perform inventory and monitoring to ensure sufficient stocks supplies in the restaurant for smooth operation.
  • Takes ownership of a guest complaint/problem until it is resolved, or it has been addressed by the appropriate manager or employee.
  • Develops a relationship with all guests to build repeated clientele internally and externally.
  • Perform other reasonable duties as assigned by management.
Prerequisites
  • Possess at least two years of experience in a similar capacity in a reputed hotel.
  • Stay up to date with food and beverages trends and best practices.
  • Should be computer literate in MS Office packages.
  • Strong communication skills and good interpersonal skills
  • Passionate in providing excellent customer service.
  • Able to work independently and lead the team.

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    Teardrop Hotels is an award-winning curator of stylish stays across iconic Sri Lankan settings.